Privacy

Privacy Policy

WebARTing respects your privacy and ensures that the information you provide through the support form is used exclusively to assist you with your request.

What data we collect

Through this support form, we only collect the minimum information required to respond to your inquiry:

• Full name or business name
• Email address
• Phone number
• Your message / support request description

No additional profile data is stored, no location data is collected, and the form is not used for newsletter or marketing purposes.

How your data is used

Your information is used strictly for:

• responding to your support request,
• contacting you if clarification is needed,
• tracking the progress of an open support ticket.

Your data is not shared with third parties for advertising. Access may be granted only to trusted technical partners (e.g., hosting provider or ticketing system), strictly for the operation of this service.

Data retention period

Support-related data is kept for a reasonable period, only as long as needed for:

• resolving the support request,
• maintaining a basic support history of our cooperation,
• complying with legal or accounting obligations.

When no longer required, the data is deleted or anonymised.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• access the personal data we store about you,
• correct inaccurate or incomplete data,
• request deletion of your data where legally applicable,
• restrict or object to certain forms of processing.

To exercise any of your rights, you may contact us at info@webarting.eu.

Data security

We apply technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Access to support requests is limited to authorised members of our team.

Updates to this policy

This privacy policy may be updated occasionally to reflect changes in legislation or improvements in our services. The latest version will always be available on this page.